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Banbury Postiche · Customer support

A question about your order?
Let’s talk.

For order enquiries, product questions or feedback about your experience, our Customer Services team is here to help. Choose the contact option that suits you below.

Find your starting point

Support for your order.
A place for your feedback.

Order enquiries

Have a question about an order you have placed? Email the team with your order reference, if available, and explain what you would like help with.

Ask about your order →

Products & general questions

If you cannot find the answer on our website, get in touch. Include the product name or code where relevant so we can understand your enquiry.

Send us your question →

Tell us about your experience

We welcome feedback about our products and the service you have received, whether dealing with us in Banbury or ordering by mail.

Share your feedback →

All three enquiry options go to sales@banburypostiche.co.uk. You can also call us during our opening hours.

Help us understand your enquiry

A few details make
a useful starting point.

You do not need to have every detail to hand before contacting us. If your question relates to an order or a particular product, the information listed here can help the team understand what you need.

For feedback, tell us what happened and what you would like us to know. If you are raising a concern, explain the issue and how you would like us to help.

Contact us by post

Prefer to write?

You can send correspondence to Banbury Postiche at our Wroxton address. Please include your contact details so that we can respond to your enquiry.

If your letter relates to an order, include the order reference where available and a short explanation of what you would like help with.

We’re here to help

Get in touch
with Customer Services.

Choose email or telephone for your order enquiry, general question or feedback.

sales@banburypostiche.co.uk